| Q |
What do you do? |
| A |
I provide a telephone answering and virtual office service to small businesses and start-ups. I originally started working from home as a Letting Agent five years ago but found the method of operation unprofitable within London.
I then changed the business in 1996 and the business support services slowly
evolved to its current state. |
| Q |
Where do you work at home? |
| A |
My office takes up half the front room within a small flat so conditions are rather cramped. My wife would rather an extra room for an office but I am
quite happy as things are. |
| Q |
Do you manage to keep your work and home life separate? |
| A |
Not so much separated but well integrated. I try not to become distracted during busy periods but can also do some household chores when I am not busy. I
tend to work in bursts so I can chose to have a lazy day or a busy evening
and find this way of working suits me best.
|
| Q |
What is the best thing about working from home? |
| A |
I would say that the best thing about working from home is not having to commute daily to work. This is now a standing joke with my customers and friends as I am always complaining about the time it takes to travel from my bedroom to my front room each morning. |
| Q |
What are the negative points about working at home? |
| A |
Communicating with work colleagues is probably what I miss most but, as I still have the luxury of communicating with my clients over the phone each day, it is not as isolating as it could be. |
| Q |
What was the deciding factor to help you to decide to work from home? |
| A |
I was medically retired through ill health and was not capable of full time employment for quite a while. I decided to run the business part-time and,
whenever possible, do other work when I was able. |
| Q |
How do you cope with the isolation of working at home? |
| A |
Most of my communications are now over the phone instead of face to face but I do welcome an escape from the office to meet a client etc. |
|
| Q |
Does your homeworking pay the bills? |
| A |
Well, we manage but I am certainly not "rolling in it"! |
| Q |
How did you manage financially when you first started working at home? |
| A |
I was given a lump sum on leaving (which I quickly squandered) and monthly
pension which helped a great deal in starting and continuing the business. |
| Q |
How do you manage your time? |
| A |
Time management is not really an issue for me. After suffering stress for a number of years I tend to limit the amount of work I take on. Although I probably practice many time management techniques subconsciously, simple prioritising of urgent versus important tasks is sufficient. |
| Q |
What sort of work did you do before you worked at home? |
| A |
I was previously an NHS manager within the computing department. |
| Q |
How do you cope with distractions at home (and as compared to distractions in the office)? |
| A |
Within my department there was much internal politics which
proved to be very distracting and was impossible to ignore. The
distractions at home are minor in comparison and I chose to ignore them or
indulge in them depending on my mood. |
| Q |
What two pieces of advice would you suggest to someone considering working from home? |
| A |
- Anyone considering working for themselves must ensure they have sufficient capital to start their business and, more importantly, have a cash-flow cushion when income is scarce.
- Decide a status level for your customers below which you won't
accept them as customers. Doing business with someone below this chosen
level can cause much more hassle than profit, believe me, I know!
|
| Q |
What else? |
| A |
If you have caught the dreaded bug of wanting to be your own boss, and find it impossible to shake it off: DO IT. But plan thoroughly BEFORE you take the plunge. |
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